Privacy Policy for Luxz

Introduction

At Luxz, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) of the European Union.

1. Data Collection

We may collect the following types of personal data:

  • Contact Information: Name, address, email address, and phone number.
  • Usage Data: Information on how you use our website and services.
  • Transaction Data: Details about payments and orders you place with us.
  • Technical Data: IP address, browser type, and operating system.

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

  • Providing Services: To process orders, manage your account, and provide customer support.
  • Improving Our Website: To understand how our website is used and to enhance its functionality and user experience.
  • Marketing: To send you promotional materials and updates, with your consent.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfil our contractual obligations to you.
  • Legitimate Interests: To improve our services and provide better customer support.
  • Consent: This is for marketing communications and specific data collection activities.

4. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third parties that provide services on our behalf, such as payment processors and shipping companies.
  • Legal Authorities: If required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. Your Rights

Under the GDPR, you have the following rights:

  • Access: To request access to your personal data.
  • Rectification: To request correction of inaccurate data.
  • Erasure: To request deletion of your data.
  • Restriction: To request restriction of processing.
  • Objection: To object to data processing.
  • Data Portability: To request transfer of your data to another organization.

8. Cookies

We use cookies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Luxz Email: privacy@luxz.eu

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last Updated: 190524

By using our website and services, you agree to the terms of this Privacy Policy. Thank you for trusting Luxz with your personal data.